Effective date: October 12, 2026.
Information you provide
When you submit our contact form or use the chat assistant on this website, we collect the name, email, phone number, business name, service of interest and message you choose to provide.
Information collected automatically
When you send an inquiry, we also record your IP address, the approximate location (city and region) derived from that IP address, the page the inquiry came from, and basic browser and device information. This helps us understand where inquiries come from and protect the site from abuse.
We use Google Analytics to understand how visitors use this website, including pages visited, time spent, approximate location, device and browser type, and how visitors found us. Google Analytics uses cookies to do this.
Cookies
This site uses cookies for analytics (Google Analytics) and for security. Our forms are protected by a bot check service that verifies a submission comes from a real person rather than automated software. You can block cookies in your browser settings, though some parts of the site may not work as intended.
How we use information
We use inquiry information to respond to your request, provide information about services you asked about, maintain reasonable records of business communications, understand how our website is used so we can improve it, and protect the website from spam and abuse. Submitting a form does not enroll you in promotional emails.
Sharing information
We do not sell your personal information. We share information only with the service providers who help us run this website and our business: our website hosting provider, Google (website analytics), our form security provider, our business email provider, and an IP location lookup service. These providers process information on our behalf. We may also disclose information when required by law.
How long we keep information
We keep inquiry records for as long as reasonably needed to respond to you, provide services, and maintain ordinary business records.
Security
We use reasonable safeguards to protect the information submitted through this website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices
You can ask about, correct or request deletion of the information you submitted, subject to applicable requirements, by emailing info@saphyrecloud.com.
Children
Our services are for businesses, and this website is not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
If we update this policy, we will post the revised version on this page and update the effective date above.
Contact
Saphyre Cloud
5001 State Highway 23, Suite 3 #112, Oneonta, NY 13820
Phone: 607 783 1166
Email: info@saphyrecloud.com